Our Services
我們的服務
Our team of experts is dedicated to delivering total solutions that align with your specific requirements. Whether it’s gene, protein, or antibody development, we provide a comprehensive one-stop service to execute your custom studies.
我們的專家團隊致力於提供符合您特定需求的完整解決方案。不論是基因、蛋白質或抗體開發，我們提供全方位一站式服務，為您完成客製化研究。
Offer / 服務說明
Our team is composed of highly skilled and experienced researchers with Ph.D. and Master degrees. We specialize in tailoring customized solutions to expedite your experimental timelines and ensure optimal research outcomes.”
我們的團隊由熟悉技術與經驗豐富的碩博士級研究人員組成。我們為您量身定制解決方案，確保您的研究能取得最好的結果。
Gene Synthesis
基因合成服務
Our Gene Synthesis Service provides customized DNA sequences optimized for efficient protein production and purification.
Custom Protein
蛋白質開發服務
Our Custom Protein Service offers personalized protein development, expression, and analysis, with small-scale production options to verify functionality before scaling up.
Custom Antibody
客製化抗體服務
Our Custom Antibody Service provides tailored polyclonal, monoclonal and recombinant antibody development, including enzyme and dye conjugation, ensuring prompt delivery of high-quality products.
HPLC Analysis
HPLC 分析服務
Apical Lab offers a comprehensive HPLC Analysis Service for a range of compounds, delivering qualitative and quantitative insights with high reproducibility from sample prep to reporting.
Why Apical Lab / 服務特色
Why should you choose Apical Lab?
Technology First / 技術為主
We are a technology-focused team, not sales. We understand and support your research needs.
我們是技術團隊，不是業務。我們聽得懂您的需求，知道如何支援您的研究。
Taiwan's Genius / 台灣製造
Our research and development laboratory is based in Taiwan. Should you require assistance, direct communication with our technical personnel is available.
我們的研發實驗室在台灣。如果有需要，您可以直接與我們的技術人員溝通。
Flexible / 彈性方案
While we have standardized processes in place, we also offer a variety of flexible and value-added solutions to meet your diverse needs.
我們有標準流程，但也提供各種彈性方案與加值方案滿足您不同的需求。
Staged Pricing
專案規劃，分段收費
We provide pricing based on the scale of your project, particularly in more complex cases, where we adopt a phased payment model.
我們根據專案的規模進行報價。特別是在一些比較複雜的案件中，我們規劃階段性付費的模式。如此可以幫助您更有效地控制預算與進度。
Frequently Asked Questions
常見問題
Payment terms
有哪些付款方式與條件？
We offer a payment term of 30 days net. Payments can be made in cash, wire transfer, or credit card (additional processing fees apply).
我們接受月結30天的付款條件，以現金、電匯、信用卡付款(需要有額外手續費)均可。如您是學校機構，在開立發票後二個月內完成付款即可。
Refund policy
不滿意可以退費嗎？
In most cases, refunds are not an issue. Our pricing structure involves client confirmation and signing before proceeding. The charges may vary based on the project’s successful execution.
在大部份的情況下是沒有退費問題的。因為我們的收費方式，都需經過客戶的確認以及簽署。專案執行的成功與否，會有不同的收費。但是，我們也有不成功不收費的專案喔！
How to file a complaint?
有客訴的管道嗎？
You can file a complaint through various channels, including contact forms, email, and FB messenger.
您可以用任何管道包括聯絡表單、Email、電話進行客訴。不過，用LINE最快。我們確保您的客訴問題會被重視。
Loyalty rewards
老客戶有優惠嗎？
We highly value long-term partnerships with our clients. We offer different tiers of discounts based on your engagement with us. Additionally, if you can refer new customers to us, we offer even more favorable discounts as a token of our appreciation.
當然！我們很重視長期合作的客戶！如果您能再幫我們介紹新客戶，我們會給您更優惠的折扣！
Do you have any case studies that I can refer to?
有任何案例分享嗎？
We regularly share case studies on Facebook and Instagram. Please refer to the following URLs:
我們不定期在 Facebook 與 Instagram 分享客戶案例，請參考以下連結：
Facebook: https://www.facebook.com/apicallab
Instagram: https://www.instagram.com/apicallab